Saturday, April 25, 2009

All Systems a Go...

All sites should be up and running smoothly! Email us if you think you are having any issues - support@bigsanto.com

-- Big Santo Support

All Sites Currently Down - Please hold tight...

We are currently experiencing an unexpected Network issue and hope to have it resolved shortly. Sorry for any inconvenience.

-- Big Santo Support

Saturday, February 14, 2009

All Systems a Go...

All sites should be up and running smoothly! Email us if you think you are having any issues - support@bigsanto.com

-- Big Santo Support

All Sites Currenlty Down - Please hold tight

Dear Customer,

Just before 9am AST our data center provider experienced a major power failure. This power failure caused a power surge that impacted us.

The surge damaged some of our power management equipment. our partners are in the process of repairing and replacing this equipment as needed. Some of the repair work requires the assistance of our data center provider's electricians.

We apologize for this outage and appreciate your patience.

CURRENT STATUS as of 2:30PM

We have been able to restore service to many of our customers but about half of our customers have not had service restored yet. We do not have an ETA for completion at this time but hope to have service restored for our remaining customers by early to mid afternoon Atlantic Standard time.

Friday, January 9, 2009

New Admin Interface Launch!

Hello Friends,

We have just launched the fancy new Big Santo administration interface!

The upgrade includes a new look and some additional capabilities to the user admin area which we hope you enjoy. The main reason for the upgrade is easier navigation and faster loading times! Let us know if you have any questions or concerns!

Regards,

Big Santo Support

Tuesday, December 30, 2008

All Systems a Go...

All sites should be up and running smoothly! Email us if you think you are having any issues - support@bigsanto.com

-- Big Santo Support

Planned Maintanance

Scheduled upgrades currently taking place with Big Santo. There is a chance your site may be down for a few moments. Please stand by for more information.

Monday, December 15, 2008

All Systems a Go...

Our network issue has been resolved and everything should be up and running again.

-- Big Santo Support

All Sites Currently Down - Please hold tight...

We are currently experiencing an unexpected Network issue and hope to have it resolved shortly. Sorry for any inconvenience.

-- Big Santo Support